Privacy Policy

Last updated: October 2026

Chart Hill Lakes respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we may collect, use and protect personal information when you contact us, make an enquiry or use our website.

When you contact Chart Hill Lakes, we may collect information such as:

• Your name
• Telephone number
• Email address
• Details relating to your fishing enquiry or booking
• Any information you choose to provide when contacting us

Our website may also collect basic technical information, such as information about how visitors use the website, where this is provided through website analytics or essential website functions.

We may use your personal information to:

• Respond to enquiries
• Arrange and manage fishing bookings
• Contact you regarding your booking or visit
• Provide information you have requested
• Operate and improve our website and fishery
• Meet any legal or regulatory obligations

We will only use personal information where we have a lawful basis for doing so.

We do not sell or rent your personal information.

We may share information with service providers where this is necessary to operate our website or business, or where we are required to do so by law.

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting or administrative purposes.

Our website may use cookies or similar technologies that are necessary for the website to function or that help us understand how the website is used.

Some features provided by third parties, such as maps or other embedded services, may also use cookies or collect information in accordance with their own privacy policies.

Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information and, in certain circumstances, to ask for it to be corrected or deleted.

You may also have the right to object to or restrict certain uses of your personal information.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Chart Hill Lakes
Chart Hill Road
Maidstone, Kent
ME17 3EZ

Email: info@charthilllakes.co.uk
Telephone: 07398 571337

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.